Complaints

Complaints

The Company will maintain an effective and transparent procedure for the reasonable and prompt handling of our current or potential client’s complaints.
Head of the Administration/Back Office Department, within 5 working days, shall communicate with you the remedy measures or explanations related to your concern.
By post to the following address:
1st Floor, Malaki 2409 Bldg., Dade St. North Labone Estate, Accra, Ghana
Via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with a subject line: "Complaint "
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About Us
About Us
Tools
Tools
SERVICES
SERVICES
PARTNERSHIPS
PARTNERSHIPS
RISK DISCLOSURE
RISK DISCLOSURE
Geldex Invest is a trusted choice to venture into buying and selling currencies. Awarded as the best African forex broker and liquidity provider.
RISK WARNING
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Whilst leverage enables traders to magnify their profits on successful trades, it is possible to sustain significant losses,around 78% of retail investor accounts lose money when trading CFDs. As such, we urge all clients to adopt a prudent risk management strategy in accordance with their investment goals and level of trading experience.
We do not accept or solicit US and Australian Citizens neither clients that posses dual citizenship from the United States or /and Australia.
 
@Geldex 2021Arrow